Moving to Electronic Prior Authorization Requires Incremental Steps

Diana Verrilli, MS and Nate Gosse, PhD
Published: Wednesday, Mar 18, 2020
Diana Verrilli, MS

Diana Verrilli, MS

Those of us who work in oncology are constantly amazed by the progress being made in the fight against cancer. The miracles of modern medicine are on display every day as patients with cancer receive novel treatments, such as promising new immunotherapies or the very latest radiation treatments. Consequently, it seems a bit ironic that practices administering these cutting-edge therapies often rely on a dinosaur technology― the fax machine―to obtain prior authorization for treatment. In a time of tremendous technological advancement, how is it that 90% of communications between providers and payers for prior authorizations are still done by phone or fax, and how do we move to more automated processes?1
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